Customer Testimonials
I had an exceptional experience at Morgan Chevrolet thanks to Garrett and Josh. From the moment I walked in, they treated me with respect and truly listened to what I wanted.
I honestly didn’t think I was going to get approved, but Garrett and Josh went above and beyond to make it happen. They worked hard to find the right financing and got me into a Tahoe that was exactly what I wanted.
Garrett was knowledgeable, professional, and never made me feel pressured throughout the process. He kept me informed every step of the way and made sure everything ... Read More DealerRater - Jun 11, 2026
Austin Jenkins went over and beyond to get me in a vehicle! The communication was excellent from start to finish. He kept me updated with a timeline every step of the way and got me into a brand new 2026 vehicle. I highly recommend Austin for your next car purchase — you are the GOAT, Austin!! If I could give 10 stars, you definitely deserve it. Thank you again, Austin!!!”
Maria Elliott delivered truly outstanding service from start to finish. Her professionalism, patience, and genuine enthusiasm made the entire experience enjoyable and stress-free. I came in feeling unsure and second-guessing my decision, but Maria took the time to understand exactly what I was looking for and guided me with confidence and care. Her positive energy, warm personality, and attention to detail made a lasting impression. Thanks to her, I felt completely comfortable moving forward with a car I’ve always wanted. She is a true asset to the dealership, and I highly recommend working with her.
I had a great experience at Morgan Chevrolet working with Maria Elliott. She was professional, knowledgeable, and very easy to talk to throughout the entire process. What I appreciated most was that she took the time to understand my situation and didn’t apply any pressure, which made the experience feel comfortable and genuine.
Even though I’m a few months away from making a purchase, she still treated me with the same level of respect and attention as if I were buying today. That really stood out to me.
When I’m ready, I’ll definitely be coming back ... Read More DealerRater - May 2, 2026
Absolutely avoid this dealership. They are the worst in customer satisfaction and assistance after the sale. I hated my EV vehicle. I had higher remorse and range anxiety. It simply was the worst car I ever bought. I purchased an expensive warranty for battery wheels and body protection around $5000. I had to get rid of this terrible vehicle and I traded it in for another vehicle at another dealership, but I had to pay off the warranty protection. I am yet to receive my refund for the warranty for Morgan Chevrolet who have the check from the auto loan provider. ... Read More DealerRater - Mar 4, 2026
I cannot stress enough, how hard you should avoid this place. If you want deception, misrepresentation, and coercion… this is the place to go. Single handed the worst auto dealership experience I have had, and be certain to cover your tracks and own financing. Also, do yourselves a favor and read through their reviews and public records of civil suits.
These dealerships are not required and are not regulated to disclose certain fees, financing incentives, fee caps, and much more.
A lot to criticize about my dealing but here is a concise look. Be sure to read into their stuff ... Read More DealerRater - Dec 6, 2025
The best experience in my purchase. I had the help of Mr. Jose Sosa, who had the patience to find the best option for me. This is my second purchase at the Dealer and I truly recommend Mr. Jose 100%. We are now @chevifamily🥰
I purchased a 2024 Ram 2500 from Morgan Chev on July 12, 2025. I dealt with salesperson Garrett Vess. Garrett did not know much about the truck and really did not want to negotiate. He preferred I dealt with the manager Josh. We came up with a reasonable OTD offer so I decided to drive down to Tampa. At first, I was very skeptical to drive two hours to see the truck because of the low reviews I found about this dealership but decided to go. I test drove the truck and decided to negotiate a better offer. I dealt with Josh and Jerry, ... Read More DealerRater - Jul 14, 2025
The dealership sold me a lemon,I wouldn't buy another vehicle from them again.They didn't stand behind there word and the times that I went in for service, they didn't do anything.
Only dealership in town that seemed like they really wanted my service work and my service advisor proved that
I'm very disheartened and upset over my recent purchase of a 2018 Fird Focus. Very nice looking car. However had it 5 days and engine light came on. Didn't want to start after putting gas in it. Contacted Morgan couldn't get it in for almost a month. Then they promptly sent it up the street to Ford dealer where it currently sits and has sat for 9 days waiting on a charcoal canister which was ordered from Ford. I've found 5 places where I could have gotten the canister but because of warranty I'm following Fords process i know ... Read More DealerRater - Jan 16, 2025
We purchased 3 vehicles previously from Jim Brown Chevrolet we had good experiences there however that dealership has now changed hands to Morgan Chevrolet unfortunately our experience at Morgan Chevrolet was extremely bad my wife went on to their lot with the intent to purchase a used small SUV a very nice young salesman greeted her with a smile and she told him her intent was to buy and as SUV today thinking that she would give this young apprentice salesman a leg up and make his first car sale the salesman was very courteous and showed my wife a couple ... Read More DealerRater - Oct 27, 2024
They sold me a damaged car. I bought an extended service warranty to be safe just to find out that when they put new tires on the car, it voided any service warranty because they aren't factory original size. The car also has a pre-existing cold air intake on it that also voids the warranty I was charged $4000 to protect me against major issues. Well, 6 weeks after buying the car, it needs $9000 in driveline parts that the warranty will not cover due to the "modifications".
Still trying to work out something with the dealership to resolve the ... Read More DealerRater - Jul 26, 2024
I filled out a credit application to open an account with Morgan Chevy to extend credit and was informed I would have upfront fees for upgraded parts that wasn't added but purchased as is so I added the frivolous charges up and what do you know not only I'm supposed to pay upfront they also added to the finance charge so I could pay more on the back end plus interest wow 15 USC 1605 say's that the finance charge is the sum of all charges and no cash is necessary meaning no down payment or upfront cost defeat ... Read More DealerRater - Jun 24, 2024
The sales people that work there are real xxx!! They are disrespectful as xxxx and said stuff that no customer service rep should ever say to a customer. You know who you are you in finance and the xxx who answered our call and took it even further!!!
Morgan Chevy exceeded all my expectations with their exceptional service and extensive selection. From their knowledgeable staff to their seamless purchasing process, I highly recommend this dealership to anyone in search of their next vehicle.
will not come off the price in addition to adding unwanted fees and make you pay for them. they took my key for my trade in and i had to ask abt 5 times to give me my key bc i didnt want their car! worst experience ever. GO SOMEWHERE ELSE!
They just add crap on the vehicles then over charge. Trying to charge $20,000.00 over MSRP
High pressure after agreed price to buy extras,For instance extended warranty,tire warranty, Took way to long after deal to process sale several hours
Found a car online, negotiated the price with a manager “Brian”. Drove one hour to get there. Test drove the car. Sales person invited us inside “great guy”. After sitting for 15 minutes and waiting for the paperwork, some other manager screams at the manager Brian “did you give the crazy deal!!!!”. At that point I felt uncomfortable. The sales person takes me to speak to that manager and I did approach his front desk. Asked me about my credit and more info. Once I showed him everything that I was approved and how I was paying, he tells me aloud ... Read More DealerRater - Dec 7, 2023
Terrible customer service was told they would take care of my bumper they put on and never happened.received calls and said i would get a call back. Worst dealership ive ever dealt with
Went into the dealership to take a test drive and make a deal on a 2024 Trax that was in Transit. I was presented with the numbers and there were 2 items that I was not interested in. Once I advised that I didn't want the options, I was told that I would not be able to place a $500 hold on the vehicle.
1) Tinted Windows for $499
2) Platinum Club $3,500
I was looking at the Trax due to the price, but what the dealership is adding makes the Trax just as expensive as any other car in its class. I feel that $4,ooo ... Read More DealerRater - Jul 28, 2023
Unprofessional atmosphere Unreasonable staff behavior No followup Dont honor asvertised deals No management support or resolution Terrible sales
Do not do business with this dealership! I called on a truck that I was told at 10:30 am was available, only to have them tell me at 5:30 pm that they sold it around 1:30 pm. Nobody bothered to call and tell me, after I had already secured financing from my bank. This place is an absolute joke! Buyer beware!
Had to have some warranty work on my Chevy volt. They were very responsive where other dealers won’t even call back!
I took the car to get a "low oil pressure" checked, Morgan Chevrolet turn my car on without changing the oil Pump and they locked my engine. They say that it was a pre-existence problem and did not offer any warranty after working on my car and damaging it. After that while my car was at the dealership parking somehow my windows were left open and the rain got in, my passenger side window does not go up anymore. When I talk to the manager (Michael) he told me that their parking was like a Walmart parking and ... Read More DealerRater - Mar 8, 2023
This dealership adds up to $10,000 in additional fees to the advertised price. Market adjustments, Club charges, etc. Don’t fall for their tactic of trying to get you in the door. If you’re looking for an a dealership with a foundation based on integrity and customer satisfaction look elsewhere.
Tamyra Daniels and the finance department, shady from top to bottom. Ended up with 9 percent and she knew it! Sent an email to her and she said just refinance! Claimed she didn’t know! They are scam artists and she is the worst!
Stay away from this outfit! There was a recall for faulty door switches. I went there in May with good working windows. They claim they changed it out. 6 Months later my windows would not work. I brought back my van to have them replace the faulty switch which THEY installed or didn't? They don't let you see what they are doing.
I was told I would have to pay $200.00 for a 24 point check up and if it is the switch they would deduct the $88.00 which was part of the recall! I was also told The truck was out ... Read More DealerRater - Jan 17, 2023
Thank you for the nice note, Tamyra Daniels!
Working with you and the dealership there was very pleasant and you proved to be extremely competent in your job by finding the exact vehicle I was searching for, bringing it up to the front for me to inspect it and test drive it, and then crunching the numbers on my trade in Volvo and making me an offer I couldn't refuse.
The "finance" man was also nice as well as extremely competent and the desktop screen was one of the simplest ways to sign the paperwork and end ... Read More DealerRater - Dec 27, 2022
We are having a terrible experience with Morgan Chevrolet.
We have a car in for major engine work and on Tuesday, December 6 the service adviser says they are working on it and I will have a status report on Thursday. No report on Thursday, Friday or Saturday.
I waited until Monday, December 12 and asked politely for a report. No report.
On Wednesday I asked a bit more urgently for a report. No report. Midday I called and left a message asking for an update. No report.
Late I texted again, a bit more urgently asking for a report. No report.
... Read More DealerRater - Dec 14, 2022
I will NEVER buy from Morgan Chevrolet again and have been advising friends and familes to boycott them. I am also posting all over my social media accounts for others to stay away from them as well and letting everyone know how I was conned into buying the car I have now. They did not honor the agreed upon sales price, threw in thousands of dollars of other things I never agreed on. They said they could get me the same interest rate as my credit union and that was a lie. Before I drove off the lot, the a/... Read More DealerRater - Dec 3, 2022
I bought a truck from Jim Browne in Tampa, it stays at home with my wife since it is more financially sound to take her car because of current fuel prices. Recently the truck leaked and we were unaware of it until the next day or two when we went somewhere and noticed it smelled like wet dog. We weren’t sure of what happened until we went to a rays game and I looked in the back seat and noticed a water stain on the ceiling. We then had it rain again before we could go into the dealership ... Read More DealerRater - Apr 19, 2022
I’ve been ruined , robbed and much more !!! DO NOT TRUST THIS COMPANY !! Please !! PAY ATTENTION TO THEIR “buy as is” 24 days after the purchased our chevy sylverado of 28,000 dollars
broke down completely with major damage ltransmission) I feel like this people was not honest with the vehicle they sold back to us in Feb 8th 2022. We noticed the vehicle had a dent in the back right side, and we thought well that's what they are referring to "buy the car as it is" not a big deal … Two weeks later after we purchased the car, we ... Read More DealerRater - Mar 14, 2022
Service department was wonderful to work with when my son’s steering module went out on his Silverado. However, the alignment failed 2 weeks later when a bolt came loose. It has a warranty but they are not willing to honor it. Manager decision but it’s unfortunate. We will not use them again.
This is the sixth car that I have purchased in my 66 years of my life! Best experience thus far for purchasing my dream car.
I was looking for a new truck in the Tampa Bay area and there were not many to choose from as I looked at several dealers in my area. I saw the 1500 custom on line and spoke with Brian and Angel, set up an appointment. Angel showed me the truck fleet and we went for a drive and was sold. Everyone that I met were so gracious and helpful this process was very painless. Angel was straight up and to the point and very informative. Awesome experience, thanks.
My wife and I just purchased a 2018 Tahoe 48 hours ago (Sunday 07/25) and on my way home, the same day I purchased the vehicle, the tires air light came on, so I stop at a gas station to put some air on the tires to then realized how worn out the 2 front tires of this vehicle were. I immediately proceed to text the sales person (Hector Gonzalez) about the issue and also some pictures of the tires (which yet, hasn't replied my texts). So I took today off from work (Tuesday 07/27) to go to the dealer and see what kind ... Read More DealerRater - Jul 27, 2021
Lino SanMarin was great I told him what I was gonna pay he matched it finally less than 1 hour in car lot buying a truck
Horrible customer service. Bought 2021 Silverado. They won’t replace a $118 part that was damaged by them. Go to another dealership. Place is horrible
Julian. Salesperson Btian Reid. I had an excellent experience at Jim Browne Chevrolet in Tampa. I choose them as my dealership not only because I found the car that I want, But because I was offer excellent service and a great atmosphere. Brian were knowledgable, Attentive, and transparent. He made the process easy and painless. I would recommend Jim Browne Chevrolet to anyone in the market for a vehicle. Thanks Brian.
Wonderful Experience!! Robert Elting was very accommodating. Top notch process, and a friendly "feel like family" personality. No pressure sales and works hard for you during the whole car buying experience. I left feeling like I just made a friend with the trust I felt in this whole situation, where normally I would have been stressed beyond words.
Wayne is a rude unknowledgeable service advisor. The manager Phill did not correct any of the wrongs made during my visits. Would not recommend to anyone.
The worst place you can go to. Inexperienced technicians and no customer service. Went in with a good car left with a transmission issues that they won’t take responsibility for. And to top that they wanted $5,000.00 for a new transmission we had no fault in. Would never recommend or go back there. BEWARE!!
Jim Browne Chevrolet on Florida Melonie in financing was amazing!!! She made it easy and a comfortable experience buying my new vehicle. She was honest, as she helped me find what was best for my budget & needs. For the 1st time in forever, I felt confident that I made the right choice buying a new vehicle from a dealership.
Hello I had a great experience with Brian Reid he was very helpful he got me in and out without any problems his customer service was very great excellent
Matt Golat was absolutely the best salesperson! He went out of his way to find us what we wanted at the price we were willing to pay. He is very responsive, listens to your needs and wants, and a buyer's advocate. We have purchased three vehicles from Jim Browne. Even though the dealerships are farther away than dealers in our area who sell similar brands, we choose and trust Jim Browne. They offer a great experience, both pre and post-sales, and their Service department is excellent.
Thank you Myra for the awesome experience at Jim Browne Chevrolet. We love our 2020 Equinox. We appreciate your patience and the attention you paid to every detail.
I was contacted by text messages from number 813-285-5549, with JEAN FONTAINE, my last communication was Wednesday June 3 2020 at 09:31 am. after ask me vin number of my trade in, miles etc. I don t hear from nobody. I still texting, make some calls at 813-375-9250 with no luck. I understand my credit score is low but if you can't help me because, credit score low, low down payment, or I owe more of vehicle value, and Jim Browne dealer can t help my case, the most correct step is be honest and don't let people hang ... Read More DealerRater - Jun 18, 2020
I recently bought a car from Jim Browne and needed service shortly after. I was upset initially that service was already required, however, the team at Jim Browne (especially Jeremy!) were WONDERFUL!!!! They helped me immediately, the service was friendly, prompt, and attentive, and my issue was resolved at ZERO COST to me. I truly want to thank everyone for being so kind and for making this experience less stressful than I imagined it would be. The experience, was, in fact, pleasurable! Thank you all so much, I recommend this dealership to everyone!!! 🙂
They had the truck ready and cleaned when I wanted to purchase, no waiting around. Nothing I can say about anyone there, except excellent service from beginning to end. Thank you
Terrible service department, will damage your vehicle. My new camaro SS was damaged on its first oil change and they would not fix it and denied any Involvement with it. Service department left Curb rash on wheel and bent a control arm leaving the car with a vibration.
My husband and I were extremely pleased with the excellent customer service we received from Brandon Aldamuy in purchasing our new Chevrolet Silverado. Brandon was very informative, knows his products, answered all our questions and is very personable. We would definitely recommend Jim Browne Chevrolet of Tampa and especially Brandon to work with.
My hunt for a new use car was a long process and a crazy one at that driving around looking at cars I even was doing it online as well which brought me to Jim-Browne-Chevrolet of Tampa Florida where it was a 2011 Chevrolet Traverse so I thought so I drove there to look at it so I thought when I got there I was greeted by Mr Brian Reid who assist me well when he tried to look up that vehicle he couldn’t find it anywhere in his inventory why you ask because the vehicle was already sold but ... Read More DealerRater - Mar 31, 2020
Called Jean Fontaine day before and he set aside time for me . Test drive when arrived knew the product , compared models. Great to work with .
Myra was fantastic! She put me in a 1500 Silverado that I love! Can’t say enough about the awesome treatment I was given! She’s very Energetic and knowledgeable. I also need to give a shout out to Scott Cannella for his Professionalism. Thank You, Myra and Scott
Very helpful young man.. I have nothing but good things to say... I bought the Chevy Silverado perfect for me family..b without the help of Keith Fairfax I don't know what I'd do.. thanks Keith for perfect customer service!!!!!!
Jean got us in a beautiful Chevrolet Silverado very pleasant to work with got us a great deal very happy with their service thank you Jean!
This place is horrible! We came from out of state and bought a car from them. The car had been sitting at the dealership longer than we have had it in our possession due to mechanical problems. The service department claim to remedy the issue but the same codes keep happening. Without giving us a copy of repairs completed, it seems they kept the car for a month and said that they worked on it and didn't. The vehicle was also returned to us with exterior damages that they claimed to have no knowledge of happening. It wasn't ... Read More DealerRater - Sep 11, 2019
After a very long hiatus from new car buying and transitioning from Indiana, it was a pleasure to meet and work with Jose Rojas when we decided to purchase a new vehicle. Jose contacted me following my online inquiry and we were able to establish a fine working relationship, culminating in our purchase of a new Chevrolet Silverado. As a retired General Motors employee who built Chevrolet trucks, I already had a great appreciation for the quality of the brand. Jose worked to ensure that we had a positive outcome from a negative beginning and we were very appreciative that. ... Read More DealerRater - Sep 1, 2019
On 24 Jun 19, I test drove and put a deposit down on a new 2018 Chevrolet Volt with 4000 miles, and requested delivery scheduled for Sat 29 Jun. The dealer indicated the vehicle was a dealer demo, came with the manufacturer's warranty, and did not indicate there was any damage. When we questioned whether the vehicle was only driven by dealership employees, the answer was yes. We were also told that the vehicle's warranty would start on delivery date.
On 27 Jun 19, after reading dealer demo reviews we validated the VIN with On Star, and found out that the vehicle was placed into ... Read More DealerRater - Jul 2, 2019
Brian has always greeted me with a smile.He would the always get the vehicle I wanted no matter what. Great associate for you to have
Brian spent time with me and answered all of my questions. He made sure I was happy with the financing, and when a problem arose with the car (the audio did not work) he made several visits to the repair center to make sure the correct person was addressing the problem. When it turned out it could not be resolved same day, he arranged a loaner vehicle and dropped mine off to me when it was ready. Bottom line is he is a very attentive person and makes sure everything is right for his customers.
The reason I would say jim Brown is a great place to get a car is the warrantys and Brian Reid my sales guy was helpful respectful and helped get me a good deal.
Jacob Miller was excellent. Very knowledgeable. I love my vehicle!! You will drive away happy with your decision. Jim Browne Chevrolet is an awesome dealership.
2 weeks after hector said he would call me back in 5 minutes and IM still waiting. I have called him back to remind him the 5 minutes passed, but no luck. I can give them a -5 for customer service.
Went out all weekend looking for a truck. No luck. Came home and opened the computer and Jim Browne site was opened. Then the excellent young man Brian was there to help ,and that he did .He made me the deal I wanted with no hassle. Greatest experience buying a car
We all know what its like to be burnished as soon as you park your car. Not the case here. Our salesman Brandon let us look answered all questions. Very polite very laid back salesman. Very knowledgeable on all the vehicles in the lot narrowed it down to what best suits us. The staff there all smiled and made you feel welcome. Even the owner took time to check on us. The finance guys both go out of there way trying to give you the best deal they can . I can't say enough about our experience there. At register ... Read More DealerRater - Mar 30, 2019
I went with the hope that they would help with my truck..I wanted a Chevy Colorado ..Nothing happened..my truck was rated only 5000..2015 Nissan frontier 3700 miles.,the price in internet not real..
Would give 0 star, even negative star if possible. The experience my family and I had buying a 2018 Traverse last year was the type of experience you put on Youtube and title it: Worst Car Dealership Experience Ever. We noticed that the car itself, and the car sticker features did not match. It says that the car had a black bowtie which cost around $500, but the car we bought didn't have one. So we called the worst sales consultant ever, Bryan Jordan from Jim Browne dealership Chevy, and asked him to refund the amount. After learning the reason of the ... Read More DealerRater - Dec 27, 2018
This is the worst dealership in the Tampa Bay area. They are scammers selling lemons and ripping people off. There management and staff are so unprofessional they will refer you to GM who will do nothing but give you a run around. And they never get back in contact with you Stay Away go anywhere else but this dealership unless you just like throwing your money away!
Kaitlyn was amazing! She was patient and personable, easily the best car dealer and dealership experience I’ve had. We ended with an amazing deal that would’ve have been possible without Kaitlyn’s perserverence! Highly, highly recommend!
Because the service was great , no one hassles you into something you didn't want and they found what I was looking for.. And they listen to me about price point.
I would recommend Jim Browne Chevrolet Tampa Dealership to all my friends and family because they kept their word in providing a solution to my escalated issue with a car I had purchased in June 2018. The vehicle had manufacturer issues which prevented me from driving and is still being worked on but After a month and a half of not being able to utilize my vehicle I was still making payments on, I asked for the Executives to assist with providing a resolution to my ongoing issue. The General Manager called me in for a meeting including the Director of ... Read More DealerRater - Aug 27, 2018
Your service team is awesome. I appreciate the knowledgeable staff. And would recommend this dealership to everyone. Good work , friendly and convenient. Thank you so much
The service and staff were excellent it was a great experience. Brian Reid & Tre excellent service and thank you for helping us get the Equinox 2018.. We love our vehicle you guys get an A+
Exceptional customer service, from the service department to the sales staff. So impressed, will be back to buy a car. Loved the service department too.
My husband and I just purchased a vehicle today, the entire staff was so kind from the minute we drove on to the car lot. Brian Reid, Hector, and Jack made the whole experience so easy and stress free.... their confidence, kindness, and expertise made us feel so relaxed and ensured that we made the right choice by coming to this dealship. I highly recommend Jim Browne Chevrolet of Tampa for their excellent service and we will be back whenever in need of purchasing another vehicle. Many many thanks Brian Reid!! Mrs. Shawn C.
Great dealership! I would highly recommend. I had the pleasure of work with Brian and Willie on buying my new Silverado. They were very professional, polite, and easy to work with. They didn’t rush me into anything. They made buying my new truck very easy.
Just got off phone having to deal sith the rental company and spent the entire morning and afternoon getting my phone fixed at the Pple store (ie the day wasnt going so good) just want to get a car and be done with this whole mess already. They were able to work with my lowered credit scoe Nd get me out with the car.
I had a great experience at Chevy Jim Browne personally If your looking for a car I'd recommend Chevy as an option we got in and quickly got out just like that we have the 2018 Chevy Cruze LS they also have great service. They have freshly made popcorn with a machine that makes coffee decaf espresso and hot chocolate, they give you free Chevy baseball T-shirts. So I'd recommend Jim Browne Chevy and if you are looking for someone who can get you a car I recommend Johnny Carson.
Johnny Carson at this dealership was a real pro! He found us the exact car we were looking for, and at a great price! The experience was fast, easy, and stress-free. We absolutely recommend this dealership to anyone seeking a quality vehicle and a great car-buying experience.
Johnny at Jim Browne did a phenomenal job getting me into a new car at a very affordable price. I love this 2017 Chevy Malibu that by the way I didn’t think I would get with my credit score but the great guys up there got me into a great new car with a great interest rate as well I’m very happy I don’t think I could have had a better car buying experience.
I loved the staff helping me out after my car was crashed. They helped look for cars for me. Marcus even helped me find my perfect car and helped me return my rental car and meet me with my new car. Great service!
Great team. My salesman John Was Amazing.. The entire team was professional and very time efficient. . Best Car Buying experience ever. Will send everyone I know in need of car.
Had a wonderful buying experience with very knowledgeable sales people. Put me at ease through every aspect. Thank you Johnny Carson and Jim Browne Chevy!
I just bought a car from this dealership and it was really easy and I drove home with a fabulous car that I am crazy about.All the people I worked with were so nice and went the extra mile. 👍
My son is a student at USF in Tampa. His car needed to be towed to Jim Browne Chevrolet for a no-start issue. Service manager Andrew Gentile fielded my call as I alerted him that Allstate Roadside Assistance was towing my car to him.
I received a call from Andrew Gentile stating that the tow truck driver had caused damaged to the front of my car while he (Allstate tow truck driver) was unloading it.
He observed the whole thing.
Andrew and his team were instrumental in conducting business with Allstate and myself in getting the no-start problem with my ... Read More DealerRater - Mar 9, 2018
I got a great deal on my new Chevy truck, and I love the way they worked with me, to get the payments that I wanted..
Preston Lockhart was the absolute best from beginning to end. I have recommended Jim Brown to 3 of my clients already solely because of Preston. Every salesman should mirror his style. He should really be teaching the industry how to be a honest and decent salesperson. We bought a 2018 Tahoe LT and love it. Preston and Hector worked together to find us the exact vehicle we wanted and gave us a great price to boot. Jim Brown should be proud he has Preston representing him. Matthew and Virginia
Scott C. at Jim Browne Chevy is absolutely amazing to work with. He made my first car purchasing experience wonderful! He answers all questions and doesn’t sugar coat like most dealers would to make a sale. He directed me to the most reliable and reasonably priced car that turned out to be perfect! The team in the service center is also amazing. They are always to welcoming and tentative, they made sure when I had a ride to and from work without an extended wait time. The Jim Browne team is one in a million!
Scott Cannella was extremely helpful and eager to earn my business but not in a pushy way. What I really respected about him is rather I buy from this dealership or another he gave me good information and food for thought.
Scott was very nice to deal with. This is the man you will want..AAAAAAAAAAA++++++++ And I believe this is a good dealership .I live in Joplin Missouri and they treat me like I lived next door............
I had the pleasure of working with John King and Scott Cannella in purchasing my new car. From the moment I arrived I received prompt and courteous service. They were both knowledgeable and friendly. I have purchased several cars from this dealership and keep coming back! The amount offered for my trade and the purchase price of the car was much better than anywhere else. Save yourself the headache and hassle you will get at other places - go to Jim Browne Chevrolet and see John and Scott. You will have a great experience and get a great auto!
Jim Browne Chevy really helped take care of me and get me everything I was looking for, special thanks to Bryan for dealing with my indecisiveness and being so patient! He explained everything about the car to me, as well as Scott and Noah following up and making sure I was happy even after the sale.
I absolutely HATE car shopping and dealing with car salespeople but the team at Jim Browne made this my best experience yet. Scott Cannella, Noah Greez, and Brian (don't remember his last name but he showed me all the bells and whistles on my new vehicle) made the whole process so easy. It was the first time I have ever left a car dealership not feeling completely exhausted. And they worked hard to get me the best financing for my credit rating (which was a huge drop from my previous financing fiasco). I am almost certain that I will ... Read More DealerRater - Jan 10, 2018
Excellent people and the service and how the deal with people is unreal. I couldnt even believe that a dealer could handle business this way. Will come back for service of my Traverse and it looks like will stay with the dealer. Scott, Brian and Noah were extremely professional and considerate with me and my family.
I recommend Scott every time someone talks about getting a car. I’ve bought multiple cars through him and he makes it easy and painless.
I am not a huge fan of buying cars because of some of the experiences I have had in the past (including another Chevy dealership in the Bay Area - unrelated to this one). Painful, to say the least BUT from the moment I called and then walked into this one, the experience has been exceptional.
The team made the whole process pleasant and painless. They went over and beyond in making sure that I was leaving happy with my new vehicle. Their post-purchase follow up(s) to ensure that everything was to my satisfaction, along with their genuine desire ... Read More DealerRater - Jan 9, 2018
Scott was very helpful with the whole process of buying my own first truck! didn’t take advance of me being younger like some other dealers were thinking I didn’t know what I was doing. Appreciate being treated with respect!